Privacy policy

  NAVTARA ORGANICS 

Pure Botanical Skincare & Organic Products

 

Privacy Policy

Effective Date: [16/03/2026]  ·  Last Updated: [16/03/2026]

Navtara Organics (Partnership Firm) | Bhilwara, Rajasthan

Navtara Organics (Partnership Firm), located in Bhilwara, Rajasthan ('we', 'us', 'our') is committed to protecting your personal information. This Privacy Policy explains what data we collect, how we use it, and your rights — in plain language.

By using our website [ navtaraorganics.com] or placing an order with us, you agree to the practices described in this policy.

Information you give us directly

•       Full name and contact details (email, phone number, shipping address)

•       Account login credentials (if you create an account)

•       Payment information — we do not store card details; payments are processed by secure third-party gateways

•       Messages you send us via email, contact form, or WhatsApp

•       Reviews or feedback you submit on our website

Information collected automatically

•       IP address, browser type, and device information

•       Pages visited, time spent, and browsing behaviour on our website

•       Cookies and similar tracking technologies (see Section 6)

•       Referral source (how you found our website)

Information from third parties

•       Order and payment data from Shopify (our e-commerce platform)

•       Analytics data from Google Analytics

•       Marketing engagement data from  (email marketing)

•       Advertising data from Meta (Facebook / Instagram) if you interact with our ads

We use your personal information only for legitimate business purposes:

•       To process and fulfil your orders and send order confirmations and tracking updates

•       To respond to your questions, complaints, and support requests

•       To send you marketing emails and offers — only if you have opted in (you can unsubscribe anytime)

•       To improve our website, products, and customer experience using analytics

•       To prevent fraud and ensure the security of transactions

•       To comply with our legal obligations under Indian law

We share your data only with trusted partners who help us operate our business:

 

Partner / Service	Purpose
Shopify Inc.	E-commerce platform — stores orders, customer accounts, payments
Razorpay / Payment Gateway	Processes UPI, net banking, COD payments securely
Shiprocket / Courier Partners	Fulfils and tracks your delivery
Google Analytics	Anonymous website traffic analysis
Klaviyo	Email marketing — only if you have opted in
Meta (Facebook / Instagram)	Ad performance tracking — if you interact with our ads
WhatsApp Business	Customer support communications

 

All third-party partners are required to handle your data securely and in accordance with applicable privacy laws. We do not allow them to use your data for their own marketing.

Your data is stored on Shopify's secure servers, which are protected by industry-standard encryption (SSL/TLS). We take the following measures to protect your information:

•       All payment transactions are encrypted and processed through secure gateways

•       We do not store credit/debit card numbers on our servers

•       Access to customer data is restricted to authorized team members only

•       We regularly review our data practices to ensure compliance

As a customer, you have the following rights regarding your personal data:

•       Right to access — request a copy of the personal data we hold about you

•       Right to correction — ask us to correct inaccurate or incomplete information

•       Right to deletion — request that we delete your personal data (subject to legal retention requirements)

•       Right to opt out — unsubscribe from marketing emails at any time using the unsubscribe link in any email

•       Right to data portability — request your data in a portable format

To exercise any of these rights, email us at [ navtaraorganics@gmail.com]. We will respond within 30 days.

Our website uses cookies — small text files stored on your device — to improve your browsing experience. Here is what we use cookies for:

•       Essential cookies — required for the website to function (shopping cart, login session)

•       Analytics cookies — Google Analytics tracks anonymous usage patterns to help us improve the site

•       Marketing cookies — Meta Pixel tracks ad interactions to measure campaign performance

You can control or disable cookies in your browser settings at any time. Note that disabling essential cookies may affect website functionality.

Our website and products are not directed at children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe a child has provided us with personal data, please contact us and we will delete it promptly.

Our website may contain links to third-party websites (such as social media platforms or payment gateways). We are not responsible for the privacy practices of those websites. We encourage you to read their privacy policies before sharing any personal information.

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. When we make significant changes, we will notify you by email or by posting a prominent notice on our website. The 'Last Updated' date at the top of this page will always reflect the most recent version.

This Privacy Policy is governed by the laws of India, including the Information Technology Act, 2000 and the Information Technology (Amendment) Act, 2008. Any disputes arising from this policy shall be subject to the exclusive jurisdiction of the courts in Bhilwara, Rajasthan.

 

Email	[EDIT: navtaraorganics@gmail.com]
WhatsApp	[EDIT: +91 6376270565]
Response time	Within 30 days for data requests
Business address	[EDIT: Full address, Bhilwara, Rajasthan, 311001]
Business type	Navtara Organics (Partnership Firm)

 

This Privacy Policy is subject to change. Latest version always available at [EDIT: navtaraorganics@gmail.com]

[EDIT: © 2025 Navtara Organics Partnership Firm. All rights reserved. | Bhilwara, Rajasthan]