About Navtara
What does “Navtara” mean?
Navtara is a blend of our grandparents’ names — a tribute to the purity, trust, and warmth they stood for. The brand carries that legacy into everyday self-care.
Where are Navtara products made?
We are proudly made in India. Our products are crafted in small batches from Bhilwara, Rajasthan, with care for ingredients, consistency, and authenticity.
Is Navtara Ayurvedic?
Navtara is rooted in Ayurvedic principles and traditional wisdom, brought into modern bathing rituals. Our formulations focus on clean, gentle, conscious care for everyday use.
Products & ingredients
What products does Navtara make?
Our range includes handmade glycerin-rich soaps, herbal shower gels, face wash, shampoos, bath salts, bath bombs, baby-safe care, custom hampers, and hotel toiletries — all designed for mindful bathing rituals.
Are your products handmade?
Yes. We craft our bathing essentials with small-batch care, focusing on pure ingredients, thoughtful formulations, and a sensorial experience that feels honest and intentional.
Are Navtara products suitable for sensitive or baby skin?
Many of our products are made to be clean and gentle, and we offer baby-safe care options. Every skin type is unique — we recommend a patch test before first use, especially for sensitive skin.
Do you use harsh chemicals?
We believe everyday self-care should feel like a retreat. Our formulations are built around clean, conscious ingredients inspired by nature and Ayurveda — made with honesty and care for your skin and senses.
Shipping
Do you offer free shipping in India?
Yes. In India, we offer free shipping on orders ₹499 and above. For questions about shipping and delivery, email us at navtaraorganics@gmail.com.
When is customer care available?
Our team is available Monday to Saturday, 9:00 AM to 7:00 PM. You can write to navtaraorganics@gmail.com or use our contact form.
Returns & refunds
What is your return policy?
Any unused, unopened item can be returned to us free of charge within 14 days of the delivery date. Once returned to our warehouse, the item is inspected. A refund is initiated only after it passes our quality assurance process.
Can I return opened personal care products?
To uphold the highest hygiene standards, personal care items are non-returnable once opened. Custom jewellery is also final sale, as each piece is made to order.
When will I receive my refund?
Refunds are processed after the returned item has been inspected and approved through our quality assurance checks. If you need help with a return, email navtaraorganics@gmail.com.
Orders & support
How can I contact Navtara?
Email us at navtaraorganics@gmail.com, or send a message through our contact page. We are here Monday to Saturday, 9:00 AM to 7:00 PM.
I have a question about my order. What should I do?
Include your order number and a short description of the issue when you write to navtaraorganics@gmail.com. Our team will help with tracking, delivery, or product questions as quickly as possible.
Still need help?
Write to us at navtaraorganics@gmail.com or send a note through our contact page.